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Steven Levin of Levin & Perconti recently presented to the volunteer long term care ombudsmen in Arlington Heights. Illinois has an excellent general ombudsmen program where state employees and volunteers enter Illinois nursing homes and help advocate for residents. Levin discussed some of the common problems that face ombudsmen, including: poor wound care, poor continence care, lack of stimulating activities, weight loss, unanswered call lights, disrespectful staff, involuntary discharges, unr
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